Technical Support
Drivers and Manuals
Find your Product
Xerox provides product manuals for download and the latest driver for all scanner products. Please use the Equipment Finder below to look up the right driver and manuals for your product.
Additional Information
Visit KnowledgeBase >Xerox DocuMate 4830 with Xerox NetScan 3000
Note: You must uninstall your current driver and OneTouch software to install an updated driver.
If your computer blocks the download for security reasons, you need to click the top bar for options, then try the download again.
Operating Systems Compatibility: As listed in section “Minimum System Requirements”. This scanner is not compatible with Windows Me or Windows 98. Support for Windows 2000 has ended with OneTouch version 4.5
Related Links
Visioneer Update
Auto Check for Available Drivers & Software
Visioneer Update will automatically detect your scanner and check for the latest drivers and bundled software. You may choose to use Update or you may download only the driver and software you need from the links below. Be advised that many of the bundled software packages can only be downloaded through Visioneer Update or the installation DVD. For technical support, please contact us.
Driver for Windows 11, 10, 8, 7. Includes DriverPLUS and Acuity Technology.
Certified TWAIN and WIA drivers
This download includes Windows device driver(s) required to operate your scanner, all applicable TWAIN and WIA drivers, and Acuity (Automatic Intelligent Image Correction Software). See product specifications for supported drivers.
Manuals and Documentation
Windows – Installation and User Guides
Includes troubleshooting and reinstallation procedures.| Chinese (Simplified) | DM4830 Guide.OT4 .CN | 1.7 MB |
German | DM4830 Guide.OT4 .DE | 1.2 MB |
English | DM4830 Guide.OT4 .EN | 1.2 MB |
Spanish | DM4830 Guide.OT4 .ES | 1.2 MB |
French | DM4830 Guide.OT4 .FR | 1.2 MB |
Italian | DM4830 Guide.OT4 .IT | 1.2 MB |
Korean | DM4830 Guide.OT4 .KO | 1.5 MB |
Portuguese | DM4830 Guide.OT4 .PT | 1.2 MB |
Russian | DM4830 Guide.OT4 .RU | 1.3 MB |
Turkish | DM4830 Guide.OT4 .TR | 1.2 MB |
Chinese (Traditional) | DM4830 Guide.OT4 .TW | 1.8 MB |
Windows – OneTouch Guides
Includes details on OneTouch software.Chinese (Simplified) | OneTouchGuide.CN | 2.4 MB |
German | OneTouchGuide.DE | 2.6 MB |
English | OneTouchGuide.EN | 2.4 MB |
Spanish | OneTouchGuide.ES | 2.7 MB |
French | OneTouchGuide.FR | 2.4 MB |
Italian | OneTouchGuide.IT | 2.9 MB |
Korean | OneTouchGuide.KO | 2.4 MB |
Portuguese | OneTouchGuide.PT | 2.5 MB |
Russian | OneTouchGuide.RU | 3.1 MB |
Turkish | OneTouchGuide.TR | 2.3 MB |
Chinese (Traditional) | OneTouchGuide.TW | 2.7 MB |
Windows – TWAIN User Guides
Describes scanning from TWAIN and WIA.Chinese (Simplified) | DM4830 TWAINGuide.CN | 5.5 MB |
German | DM4830 TWAINGuide.DE | 2.8 MB |
English | DM4830 TWAINGuide.EN | 4.0 MB |
Spanish | DM4830 TWAINGuide.ES | 2.7 MB |
French | DM4830 TWAINGuide.FR | 2.9 MB |
Italian | DM4830 TWAINGuide.IT | 2.8 MB |
Korean | DM4830 TWAINGuide.KO | 5.3 MB |
Portuguese | DM4830 TWAINGuide.PT | 2.8 MB |
Russian | DM4830 TWAINGuide.RU | 3.0 MB |
DM4830 | DM4830 TWAINGuide.TK | 2.4 MB |
Turkish | DM4830 TWAINGuide.TR | 1.5 MB |
Chinese (Traditional) | DM4830 TWAINGuide.TW | 5.5 MB |
Windows – Visioneer Network Driver User Guides
Describes scanning via network.German | VND Guide.DE | 3.2 MB |
English | VND Guide.EN | 2.9 MB |
Spanish | VND Guide.ES | 2.4 MB |
French | VND Guide.FR | 2.4 MB |
Russian | VND Guide.RU | 2.6 MB |
Windows – Visioneer Network Scan Service
Share your USB-connected scanner with any PC user over your LAN/wireless network.English | VNS Guide.EN | 2.1 MB |
Mac – TWAIN User Guides
Describes scanning from TWAIN.English | DM4830 MAC TWAINGuide.EN | 947.4 KB |
Chinese (Simplified) | Xerox MAC TWAINGuide.CN | 1.7 MB |
German | Xerox MAC TWAINGuide.DE | 1.5 MB |
English | Xerox MAC TWAINGuide.EN | 1.5 MB |
Spanish | Xerox MAC TWAINGuide.ES | 1.6 MB |
French | Xerox MAC TWAINGuide.FR | 1.5 MB |
Italian | Xerox MAC TWAINGuide.IT | 1.5 MB |
Korean | Xerox MAC TWAINGuide.KO | 1.6 MB |
Portuguese | Xerox MAC TWAINGuide.PT | 1.5 MB |
Russian | Xerox MAC TWAINGuide.RU | 1.6 MB |
Turkish | Xerox MAC TWAINGuide.TR | 1.5 MB |
Chinese (Traditional) | Xerox MAC TWAINGuide.TW | 1.7 MB |
Certificates and Compliance
Czech | DM4830 EU DeclarationOfConformity.CS | 88.3 KB |
German | DM4830 EU DeclarationOfConformity.DE | 18.8 KB |
Greek | DM4830 EU DeclarationOfConformity.EL | 93.3 KB |
English | DM4830 EU DeclarationOfConformity.EN | 18.2 KB |
Spanish | DM4830 EU DeclarationOfConformity.ES | 18.9 KB |
French | DM4830 EU DeclarationOfConformity.FR | 69.8 KB |
Italian | DM4830 EU DeclarationOfConformity.IT | 47.5 KB |
Dutch | DM4830 EU DeclarationOfConformity.NL | 18.8 KB |
Polish | DM4830 EU DeclarationOfConformity.PL | 85.2 KB |
Portuguese | DM4830 EU DeclarationOfConformity.PT | 18.9 KB |
Romanian | DM4830 EU DeclarationOfConformity.RO | 57.2 KB |
Turkish | DM4830 EU DeclarationOfConformity.TR | 90.2 KB |
EPEAT – Electronic Product Environmental Assessment Tool
Multilingual | EPEAT information | 35.4 KB |
English | EPEAT information.US | 99.7 KB |