Technical Support
Drivers and Manuals
Find your Product
Xerox provides product manuals for download and the latest driver for all scanner products. Please use the Equipment Finder below to look up the right driver and manuals for your product.
Additional Information
Visit KnowledgeBase >Xerox DocuMate 3220
Note: You must uninstall your current driver and OneTouch software to install an updated driver.
If your computer blocks the download for security reasons, you need to click the top bar for options, then try the download again.
Operating Systems Compatibility: As listed in section “Minimum System Requirements”. This scanner is not compatible with Windows Me or Windows 98. Support for Windows 2000 has ended with OneTouch version 4.5
Related Links
Visioneer Update
| Auto Check for Available Drivers & Software Visioneer Update will automatically detect your scanner and check for the latest drivers and bundled software. You may choose to use Update or you may download only the driver and software you need from the links below. Be advised that many of the bundled software packages can only be downloaded through Visioneer Update or the installation DVD. For technical support, please contact us. |
Driver for Windows 10, 8, 7. Includes DriverPLUS and Acuity Technology.
TWAIN, WIA, and ISIS drivers
This download includes Windows device driver(s) required to operate your scanner, all applicable TWAIN, WIA, and ISIS drivers, and Acuity (Automatic Intelligent Image Correction Software). See product specifications for supported drivers.| Multilingual | DM3220_COMIS_5.1.316.10071.XX | 79.3 MB |
OneTouch 4 Software for Microsoft Windows 11, 10, 8, 7
OneTouch 4.x software for OneTouch and button scanning
Visioneer OneTouch is a utility that connects scanner buttons with pre-selected destinations (and/or applications) and allows you to scan into these destinations by simply pressing one button. Destinations can include your email, Word processor, printer or simply a file folder.Multilingual | OT4.4.6.4024.2135.XX | 585.4 MB |
Xerox DocuShare 7.x link for Visioneer OneTouch 4.x software
"This link allows documents to be sent directly from Visioneer OneTouch to Xerox DocuShred 7.x software. NOTE: Prior to installing the link, please download and install the latest version of Xerox DocuShare Drive at Xerox Docushare Downloads."Multilingual | OT4DS.4.6.323.2228.XX | 1.7 MB |
Xerox DocuShare Flex link for Visioneer OneTouch 4.x software
This link allows documents to be sent directly from Visioneer OneTouch to Xerox DocuShare Flex softwareMultilingual | OT4DSF.4.6.324.1160.XX | 1.7 MB |
Software & Drivers for macOS 10.14 to 11.5.2
TWAIN and ICA driver
Multilingual | Xerox_MAC_3220.2.2.2.XX | 12.0 MB |
Scan Utility
Multilingual | ScanUtility_3.0.0.2.XX | 1.1 MB |
Additional Software, Components and Utilities
Optional software and utilities that allow you to configure, calibrate, check error codes, perform maintenance, and obtain statistics.
Microsoft .NET 3.5 SP1 for Windows 8 users
Manuals and Documentation
Windows – Installation and User Guides
Includes troubleshooting and reinstallation procedures.Chinese (Simplified) | DM3220 Guide.OT4 .CN | 1.6 MB |
German | DM3220 Guide.OT4 .DE | 1.4 MB |
English | DM3220 Guide.OT4 .EN | 1.3 MB |
Spanish | DM3220 Guide.OT4 .ES | 1.4 MB |
French | DM3220 Guide.OT4 .FR | 1.4 MB |
Italian | DM3220 Guide.OT4 .IT | 1.4 MB |
Korean | DM3220 Guide.OT4 .KO | 1.5 MB |
Portuguese | DM3220 Guide.OT4 .PT | 1.3 MB |
Russian | DM3220 Guide.OT4 .RU | 1.4 MB |
Turkish | DM3220 Guide.OT4 .TR | 1.3 MB |
Chinese (Traditional) | DM3220 Guide.OT4 .TW | 1.7 MB |
Windows – OneTouch Guides
Includes details on OneTouch software.Chinese (Simplified) | OneTouchGuide.CN | 2.4 MB |
German | OneTouchGuide.DE | 2.6 MB |
English | OneTouchGuide.EN | 2.4 MB |
Spanish | OneTouchGuide.ES | 2.7 MB |
French | OneTouchGuide.FR | 2.4 MB |
Italian | OneTouchGuide.IT | 2.9 MB |
Korean | OneTouchGuide.KO | 2.4 MB |
Portuguese | OneTouchGuide.PT | 2.5 MB |
Russian | OneTouchGuide.RU | 3.1 MB |
Turkish | OneTouchGuide.TR | 2.3 MB |
Chinese (Traditional) | OneTouchGuide.TW | 2.7 MB |
Windows – TWAIN User Guides
Describes scanning from TWAIN and WIA.Chinese (Simplified) | DM3220 TWAINGuide.CN | 5.5 MB |
German | DM3220 TWAINGuide.DE | 2.8 MB |
English | DM3220 TWAINGuide.EN | 4.0 MB |
Spanish | DM3220 TWAINGuide.ES | 2.7 MB |
French | DM3220 TWAINGuide.FR | 2.9 MB |
Italian | DM3220 TWAINGuide.IT | 2.8 MB |
Korean | DM3220 TWAINGuide.KO | 5.3 MB |
Portuguese | DM3220 TWAINGuide.PT | 2.8 MB |
Russian | DM3220 TWAINGuide.RU | 3.0 MB |
DM3220 | DM3220 TWAINGuide.TK | 2.4 MB |
Turkish | DM3220 TWAINGuide.TR | 1.5 MB |
Chinese (Traditional) | DM3220 TWAINGuide.TW | 5.5 MB |
Mac – Installation and User Guides
Includes troubleshooting and reinstallation procedures.Chinese (Simplified) | DM3220 MAC Guide.OT4 .CN | 1.5 MB |
German | DM3220 MAC Guide.OT4 .DE | 1.2 MB |
English | DM3220 MAC Guide.OT4 .EN | 1.2 MB |
Spanish | DM3220 MAC Guide.OT4 .ES | 1.2 MB |
French | DM3220 MAC Guide.OT4 .FR | 1.2 MB |
Italian | DM3220 MAC Guide.OT4 .IT | 1.2 MB |
Korean | DM3220 MAC Guide.OT4 .KO | 1.4 MB |
Portuguese | DM3220 MAC Guide.OT4 .PT | 1.2 MB |
Russian | DM3220 MAC Guide.OT4 .RU | 1.3 MB |
Turkish | DM3220 MAC Guide.OT4 .TR | 1.2 MB |
Chinese (Traditional) | DM3220 MAC Guide.OT4 .TW | 1.5 MB |
Mac – TWAIN User Guides
Describes scanning from TWAIN.Chinese (Simplified) | Xerox MAC TWAINGuide.CN | 1.7 MB |
German | Xerox MAC TWAINGuide.DE | 1.5 MB |
English | Xerox MAC TWAINGuide.EN | 1.5 MB |
Spanish | Xerox MAC TWAINGuide.ES | 1.6 MB |
French | Xerox MAC TWAINGuide.FR | 1.5 MB |
Italian | Xerox MAC TWAINGuide.IT | 1.5 MB |
Korean | Xerox MAC TWAINGuide.KO | 1.6 MB |
Portuguese | Xerox MAC TWAINGuide.PT | 1.5 MB |
Russian | Xerox MAC TWAINGuide.RU | 1.6 MB |
Turkish | Xerox MAC TWAINGuide.TR | 1.5 MB |
Chinese (Traditional) | Xerox MAC TWAINGuide.TW | 1.7 MB |
Certificates and Compliance
English | DM3220 ErP Power Mode Information.EN | 27.6 KB |
Czech | DM3220 EU DeclarationOfConformity.CS | 91.6 KB |
German | DM3220 EU DeclarationOfConformity.DE | 19.5 KB |
Greek | DM3220 EU DeclarationOfConformity.EL | 96.6 KB |
English | DM3220 EU DeclarationOfConformity.EN | 18.5 KB |
Spanish | DM3220 EU DeclarationOfConformity.ES | 19.5 KB |
French | DM3220 EU DeclarationOfConformity.FR | 73.6 KB |
Italian | DM3220 EU DeclarationOfConformity.IT | 47.8 KB |
Dutch | DM3220 EU DeclarationOfConformity.NL | 19.1 KB |
Polish | DM3220 EU DeclarationOfConformity.PL | 90.6 KB |
Portuguese | DM3220 EU DeclarationOfConformity.PT | 41.2 KB |
Romanian | DM3220 EU DeclarationOfConformity.RO | 82.3 KB |
Turkish | DM3220 EU DeclarationOfConformity.TR | 93.1 KB |
English | DM3220 Section508.EN | 118.9 KB |