Transforming Problem Paper into a Secure, Integrated Scanning Solution

With old papers come outdated processes. A major government agency in Europe had extreme examples of both. The papers were 150-year-old documents, 800-page-long case notes and onion skin papyrus from 1850. The processes created big bottlenecks and unnecessary steps—including down several flights of stairs with a USB thumb drive full of scans.

After understanding our client’s processes, pain points and needs, we put a solution in place. We didn’t just install Xerox scanners, we implemented a whole new digital workflow. Our client was so pleased with the pilot, they now have 21 Xerox DocuMate high-speed production scanners in the original department, and we’re implementing a broader innovation roadmap, including a cloud connector to Amazon Web Services.

Read these highlights, and view the case study for more.

 •    Scanner are in constant use, scanning around 7,000 images per scanner a day, though they can handle up to 40,000
 •    Process steps are eliminated—no more trips downstairs with a thumb drive
 •    Scanner operators save around 45 minutes a day
 •    Misfeeds have gone way down
 •    Digital solution is integrated and fully secure

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